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Business process automation

We design and implement solutions that automate repetitive activities in the company – from sales and order processing to reporting and data flow between systems. We integrate CRM, ERP, and e-commerce and web applications into one coherent operating environment.

How do we work?

1

Process audit

We map existing activities and identify bottlenecks.

2

Automation logic design

We define rules, flows and integrations.

3

Development and integrations

We implement the solution based on the existing IT infrastructure.

4

Testing and optimization

We verify the operation of processes and measure the effects.

What is process automation?

Business process automation involves eliminating manual activities through system integration and implementing operational logic in software.

Instead:

  • manually transcribing data
  • working in multiple sheets
  • sending information between departments by e-mail
  • manual reporting

…the process takes place automatically, in accordance with the designed business rule.

What processes do we automate?

B2B and B2C sales
  • Order synchronization
  • Automatic invoicing
  • Inventory updates
  • Discount and terms management
Customer service
  • Automatic case assignment
  • Notifications and statuses
  • CRM integration with operating systems
Operations and Logistics
  • data flow between ERP and warehouse
  • document generation
  • synchronization of multiple sales channels
Reporting and control
  • automatic report generation
  • data centralization
  • management dashboards
Frequently asked questions

The best candidates are repetitive, manual tasks that require a lot of input/output and are prone to errors. We begin by mapping the processes and collaboratively selecting those that deliver the greatest impact with moderate effort.

Let's talk about your project

Describe your needs and we will come back with a proposal tailored to your business.

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